Privacy Policy Effective Date: December 30, 2024
Urban Adv Best ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website UrbanAdvBest.com or use our services. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, and billing details when you book our services or contact us.
- Usage Data: We may collect information about how you use our website, such as IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze site performance.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and provide the services you request.
- To communicate with you, including sending updates, confirmations, or promotional content (if you opt-in).
- To improve our website, customize user experiences, and analyze trends.
- To ensure compliance with legal obligations and prevent fraudulent activity.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: With trusted partners who assist in delivering our services, such as payment processors and guides.
- Legal Requirements: When required by law or to protect our legal rights.
- Business Transfers: In case of a merger, sale, or reorganization, your information may be transferred to the relevant parties.
4. Data Storage and Retention
Your information is securely stored on servers located in compliance with Singapore’s data protection regulations. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Rights
Under applicable data protection laws, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Objection: Opt-out of certain data processing activities, including marketing communications.
To exercise your rights, please contact us at info@urbanadvbest.com.
6. Security
We implement industry-standard measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
As we operate internationally, your information may be transferred to and processed in jurisdictions outside Singapore. We ensure that such transfers comply with relevant data protection regulations.
8. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact the functionality of our website.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the effective date indicated at the top of the policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
Urban Adv Best
1575 Bloor St W, Toronto, ON M6P 1A6, Canada
Email: info@urbanadvbest.com
Phone: +1-416-516-1686
Thank you for trusting Urban Adv Best with your urban adventures. We are committed to protecting your privacy while delivering exceptional experiences.